Shipping Information

SHIPPING PROCESS

Once your gown is done & undergone a thorough quality check, you will get a notification that your gown is ready to be shipped out.

SHIPPING INFORMATION

Once your order is shipped out, you will get a notification to inform you that your order is on the way to you. Our Dispatch team will send you tracking information so you can track your precious package.

SHIPPING AUSTRALIA WIDE

If you are located within Australia, your gown will be sent via Australia Express Post which takes between 2-7 business days to arrive depending on your location. Our Dispatch team will send you tracking information so you can track your precious package online.

INTERNATIONAL SHIPPING (OUTSIDE OF AUSTRALIA)

We offer worldwide delivery. All international orders are sent via UPS Express / DHL/ FEDEX / EMS which takes between 7 -15 business days to arrive. Our Dispatch team will send you tracking information so you can track your precious package online.

SHIPPING COSTS

To determine your shipping costs, simply add your products to the cart, continue to the checkout, and our system will automatically give you the calculated shipping cost.

CURRENCY, DUTIES AND TAXES

Import duties and taxes may be applicable in your country. We always recommend brides ordering from outside of Australia check with their import/ customs department for an estimated cost, so you are aware of any charges you may be required to pay.